Animated Gif not working

I have an animated GIF as an image for a product, but it does not animate?


  • Hi,

    Yes, that's correct. Animated GIFs are not supported as the component resizes all pictures to different sizes and saves them as standard GIFs, JPEGs or PNGs.
  • So, other than the standard images, if I want to display anything animated or a video it is not possible?
  • Yes, the feature that allows to assign pictures to products works with static images only (png, jpg, gif). Not animated gifs and neither videos or any other files.
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